Shipping Policy

Shipping Information

At Wandweft, we are committed to providing a smooth and reliable shopping experience. We offer worldwide shipping and carefully prepare every order to ensure your products arrive safely and on time.

Order Processing Time

All orders are made with care after purchase.

Processing Time:
Orders are usually processed within 3–7 business days. During peak seasons or holidays, processing times may be slightly extended.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Time

Estimated delivery times:

United States:
7–15 business days

Canada, Australia, United Kingdom & Europe:
8–20 business days

Other International Locations:
10–25 business days

Please note that shipping times may vary depending on your location, customs procedures, weather conditions, and carrier delays.

Tracking Your Order

Once your order is shipped, a tracking number will be sent to your email. You can use this number to check your package status at any time.

If you do not receive your tracking information within the expected timeframe, please contact our customer support team.

Customs & Import Taxes

International orders may be subject to customs duties, taxes, or additional fees depending on your country's regulations.

Any customs charges are the responsibility of the customer. Wandweft is not responsible for delays caused by customs inspections or unpaid import fees.

Incorrect Address

Please make sure your shipping address is correct before completing your purchase.

If you provide an incorrect address, please contact us as soon as possible. We will do our best to help update your order before it is shipped.

Once an order has been shipped, we cannot guarantee address changes.

Lost or Damaged Packages

We carefully package every order before shipment. However, if your package arrives damaged or is lost during transit, please contact us within 7 days after delivery or the expected delivery date.

Please provide your order number and any relevant photos so we can assist you.

Contact Us

If you have any questions about your order or shipping, please contact us:

Email: cs@wandweft.com

We will reply within 24 hours on business days.